Support Center

HouseLogix is committed to helping you be successful with our solutions.


Creating a support ticket online is the easiest and quickest way to help us resolve any problems you may be having.

  • First log into your account if you haven’t already.
  • Next, browse to the product page that you have a question on.
  • On that page should be a button labeled "Open a Support Ticket"
  • Click that link and fill out the form that appears.


We do our best to respond within 2 hours or less during normal business hours (M-F 8:30am – 5pm Eastern). Please note that some of the products we offer are supported by their manufacturer or partner and response times may vary. Our ticket system will direct you to the appropriate support contact if that is the case.


Common Solutions: